As the cost and complexity of health care increases, health care providers are being compelled to adopt cost-effective means of providing quality patient care. There is increasing disparity between health services available to residents of rural and urban areas. Patients are becoming more knowledgeable about health care, and are demanding equal access to specialized care. Technology has the potential to allow patients and providers to narrow geographic and socio-economic barriers to health care. Advances in communications technologies and medical devices, the increasing availability of information via the Internet, and the virtual integration of electronic patient health records present new opportunities to provide high quality health care to patients and consumers.
Hasham Consulting has been working with governments, hospitals and health care service providers to integrate eHealth strategies into their health plans. We work hand in hand with our clients to translate strategies into operations. Hasham Consulting has also been working with technology vendors to develop products to solve real challenges for patients and providers. We focus on change management, working closely with patients, providers and other staff, to ensure a smooth transition to enhanced environments.
Hasham Consulting has significant experience introducing innovative technologies into other industries, including financial institutions and telecommunications. This expertise and the lessons learned are extremely valuable for our clients who are embarking on transforming their organizations in an industry which has been lagging in technological adoption.
Technology enables organizations today to easily gather, store, process and disseminate vast amounts of data in a relatively short amount of time. Information from one source can easily be linked to various other databases to be associated with financial data, employment histories and health records.
Access to medical records is particularly concerning because individuals consider their health data to be more sensitive than other data. Unauthorized access to medical records may provide information to an employer to discriminate against an individual with a particular medical history, prejudice a financial institution from providing fair access to credit, or encourage retailers to target products to victims of specific medical conditions. Numerous alarming scenarios can be easily imagined.
To address issues of information privacy, data protection regulations have been established in most international jurisdictions. These rules have been designed to promote electronic commerce while protecting the privacy and security of individuals and organizations. Federally, in Canada, the Personal Information Protection and Electronic Documents Act (PIPEDA) has been enacted across all sectors. In Ontario, the Personal Health Information Protection Act (PHIPA) regulates personal health information.
Hasham Consulting can help your health care organization manoeuvre through the complex maze of privacy legislation to make certain that your organization conforms to regulatory requirements, and more importantly, ensures the safety and security of personal information for your patients and customers.